Order total taxes not showing

  • Hello. I have problems getting the order total taxes to display. The “Order Total Tax Amount” always shows 0 and the “Order Total Amount without Tax” shows the total amount with tax. My tax settings are set to be inclusive of the price. The Product order item taxes show correctly so the issue is only with the totals. Any ideas what could be wrong?

    Additional question for later. I plan to get the Pro version because of the scheduled jobs. The idea is to immediately send a CSV when a new order comes in. Is it possible to grab the latest order somehow? Also is it possible to set so that it’s marked somehow so it’s not sent again? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author algol.plus

    (@algolplus)

    Hello

    Please, share 2 screenshots
    1. >WooCommerce>Settings>Tax
    2. >WooCommerce>Orders, open the order, I need only section items/totals

    I’m sorry, but you must use https://algolplus.freshdesk.com/ for pro questions.

    thanks, Alex

    Thread Starter vaantti

    (@vaantti)

    Here’s the screens:

    Tax options
    Tax rates
    Order

    Interestingly here, the item itself doesn’t show tax while the total does – opposite to what I’m getting on the issue. Note that I have recently migrated from Drupal commerce so these are orders from there.

    Plugin Author algol.plus

    (@algolplus)

    hi

    I see a bit different items/totals for product with same cost and tax

    View post on imgur.com

    Please, create test order using WooCommerce and review records in table wp_postmeta.
    I think you should adjust Drupal converter a bit.
    thanks, Alex

Viewing 3 replies - 1 through 3 (of 3 total)
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