Hi,
Thanks for contacting us. The reason why you are experiencing those issues is only because you are using the same browser, probably with the same login, to test the various rental orders.
Our plugin stores a secure cookie in the user’s browser in order to be able to re-identify the same client during the future rental orders. That’s why you are seeing all the custom fields pre-populated with previous information. Also, it may be possible that during your tests you are actually logged into an administrative account, and so in this case the system does not even need to rely on cookies.
We invite you to test the booking process by always using a new incognito/private session with your browser so that no previous information will be filled in or pre-populated.
This feature is completely safe and you can stay sure regular customers will not see the information of previous clients that confirmed an order, because of course they won’t be using the same computer/device and browser.
The only configuration setting available is the one to disable the “Customers PIN” from the Global – Configuration page, but this is a useful function to substitute the regular sign in and sign up procedure that would require your clients to remember another account for your site. Thanks to the PIN feature instead, the whole booking process is just faster, and so we recommend keeping the default setting enabled. Just remember to not use the same browser with cookies if you are willing to test the orders, or the system will recognize your device as an existing customer that recently placed other rental orders.
We hope this helps!
The VikWP Team
