Order stuck on loading after update to 4.2.0

  • Resolved tasosg

    (@tasosg)


    3 years, 8 months ago

    Greetings,
    I am using a flexible shipping to set a shipping rule. For example if the price is less than 80 euro then the shipping cost is 4 euro. In any other case the shipping is free.

    The plug in was working like a charm before the update but now the checkout details keep loading if the price is less than 80. If the price is more than 80 it provides free shipping as it should do.

    I rolled back to my back up, so i provide you a screenshot of the issue.

    https://monosnap.com/file/LycocNG2hF6vNUBCJzE3UnrCnmwrTw

    • This topic was modified 3 years, 8 months ago by tasosg.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • tasosg,

    than you for your message. I’m sorry to hear that you have a problem. Could you please provide us more information about the problem? What the browser console shows when the problem is happening? Is there some information in server logs about this interaction?

    Best regards,
    Przemek

    Thread Starter tasosg

    (@tasosg)

    I couldnt find anything in error logs. Is there anyway to provide you valiable information without updating the plug in?

    Hi, tasosg,

    thank you for your patience. I tried to detect your problem, I entered your site and I picked up some product that costs less than 80 euro. I went to the shopping cart and I saw the shipping option for 4 euro. Could you please check if the problem still exists or could you please give me a little guide (which product I should choose to see the bug).

    Best regards,
    Przemek

    Thread Starter tasosg

    (@tasosg)

    Hi Przemek,

    Please try again with my test page to check for the error. You couldn’t see the error in the main site because i rolled back to the previous version of the plug in.

    https://test.acollectionboutique.gr/wp/

    Best regards
    Tasos

    Hi,

    Same problem… any ideas?

    On checkout page is reloading and reloading…

    Thanks

    Hi tasosg,

    did you try to turn off all plugins and turn them on one by one to check that there’s no conflict between the two modules? Did you try to change the theme for a second to check there’s no conflict between the template’s code and the Flexible Shipping plugin?

    Best regards,
    Przemek

    I took same solution, I downgrade plugin to last version and works perfectly.

    Hi @tasosg,

    did you try to follow my tips? Do you have any results? Please, let me know.

    Best regards,
    Przemek

    Plugin Support lusp

    (@lusp)

    Since there are no further inquiries concerning this case I’m marking this thread as resolved.

    Kind regards,
    ?ukasz

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Order stuck on loading after update to 4.2.0’ is closed to new replies.