Order Status ‘Transporting’

Hey there,

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hi thanks for the quick reply. Please the status below:

### WordPress Environment ###

WordPress address (URL): https://ehops.clarkitservices.co.uk
Site address (URL): https://ehops.clarkitservices.co.uk
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: 5.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.6
PHP Version: 7.0.10 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 40
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.28.4

SUHOSIN Installed: –
MySQL Version: 5.5.64-MariaDB
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.0.1
WC Database Prefix: wp_
Total Database Size: 36.27MB
Database Data Size: 28.02MB
Database Index Size: 8.25MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.47MB + Index: 0.41MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.23MB + Index: 0.19MB + Engine InnoDB
wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_automatewoo_abandoned_carts: Data: 0.03MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cart_notices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_email_log: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_grp_google_review: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_login_redirects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mec_dates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mec_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.47MB + Index: 0.23MB + Engine InnoDB
wp_postmeta: Data: 8.52MB + Index: 4.02MB + Engine InnoDB
wp_posts: Data: 7.52MB + Index: 0.59MB + Engine InnoDB
wp_revslider_css: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_snippets: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_term_relationships: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_usermeta: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_quotes: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfb_gettwitter_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 2198
br_notice: 1
custom_css: 1
customize_changeset: 2
mc4wp-form: 1
mec_calendars: 13
mec-books: 2
mec-events: 8
nav_menu_item: 143
page: 26
post: 16
product: 361
product_variation: 1
revision: 797
shop_coupon: 1
shop_order: 30
shortcoder: 7
vc_grid_item: 1
woo_discount: 2
woo_discount_cart: 2
wpcf7_contact_form: 7

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (43) ###

The7 Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.4
Admin Columns Pro - WooCommerce: by AdminColumns.com – 3.4.1 – Not tested with the active version of WooCommerce
Admin Columns Pro: by AdminColumns.com – 5.1.4
AutomateWoo: by WooCommerce – 4.7.4 – Not tested with the active version of WooCommerce
Booster Plus for WooCommerce: by Algoritmika Ltd – 4.8.0
Classic Editor: by WordPress Contributors – 1.5
Code Snippets: by Code Snippets Pro – 2.14.0
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.1.0
Contact Form 7: by Takayuki Miyoshi – 5.1.7
Display Image Dimensions in Media Library: by Mike iLL/mZoo – 1.0.3
Email Log: by Sudar – 2.3.2
Social Reviews & Recommendations: by RichPlugins  – 1.6.9
Instagram Feed Pro Personal: by Smash Balloon – 5.4.1
The7 WPBakery Page Builder: by Michael M - WPBakery.com – 6.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.7.6
Peter's Login Redirect: by Peter Keung – 2.9.7
Barclay Card - ePDQ payment gateway for WooCommerce: by Pluginsmaker – 2.1 – Not tested with the active version of WooCommerce
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.0.2
The7 Slider Revolution: by ThemePunch – 6.2.2
Shortcoder: by Aakash Chakravarthy – 5.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.23.24

User Notes: by Cartpauj – 1.0.1
User Role Editor: by Vladimir Garagulya – 4.53.1
Google Reviews Widget: by RichPlugins  – 1.8.6
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.2
Woo Discount Rules: by Flycart Technologies LLP – 1.9.6
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.4
WooCommerce Admin: by WooCommerce – 1.0.3
WooCommerce Cart Notices: by SkyVerge – 1.11.0 – Not tested with the active version of WooCommerce
WooCommerce Composite Products: by SomewhereWarm – 5.0.2 – Not tested with the active version of WooCommerce
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.7.5
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.20
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.7.1 – Not tested with the active version of WooCommerce
WooCommerce Product Bundles: by SomewhereWarm – 5.13.2 – Not tested with the active version of WooCommerce
WooCommerce Protected Categories: by Barn2 Plugins – 2.4
WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.15.0 – Not tested with the active version of WooCommerce
WooCommerce Smart Coupons: by StoreApps – 4.5.1 – Not tested with the active version of WooCommerce
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.20 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 4.0.1
Yoast SEO Premium: by Team Yoast – 13.4.1
Yoast SEO: Local: by Team Yoast and Arjan Snaterse – 12.7
Yoast SEO: WooCommerce: by Team Yoast – 12.6.2
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.1

### Inactive Plugins (13) ###

Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 2.3.3
Akismet Anti-Spam: by Automattic – 4.1.4
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.1
Mailchimp for WooCommerce: by Mailchimp – 2.3.6
Media Library Assistant: by David Lingren – 2.83
Order Minimum/Maximum Amount for WooCommerce: by Algoritmika Ltd – 2.2.0
W3 Total Cache: by BoldGrid – 0.13.2
Wholesale For WooCommerce: by wpexpertsio – 1.1.1 – Not tested with the active version of WooCommerce
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.5
WooCommerce Contact for Shipping Quote: by Jeroen Sormani – 1.1.0 – Not tested with the active version of WooCommerce
WooCommerce Instagram: by WooCommerce – 3.0.0 – Not tested with the active version of WooCommerce
WooCommerce WP-Login: by MachineITSvcs <[email protected]> – 1.1.8 – Not tested with the active version of WooCommerce
Wordfence Security: by Wordfence – 7.4.6

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #27 - /essentially-hops-shop/
Basket: #1779 - /basket/
Checkout: #1780 - /checkout/
My account: #1781 - /my-account/
Terms and conditions: #2094 - /terms-and-conditions/

### Theme ###

Name: the7dtchild
Version: 1.0.0
Author URL: https://dream-theme.com/
Child Theme: ?
Parent Theme Name: The7
Parent Theme Version: 8.6.0
Parent Theme Author URL: https://dream-theme.com/
WooCommerce Support: ?

### Templates ###

Overrides: dt-the7/woocommerce/cart/cart.php
dt-the7/woocommerce/cart/cross-sells.php
dt-the7/woocommerce/checkout/form-billing.php
dt-the7/woocommerce/checkout/form-checkout.php
dt-the7/woocommerce/checkout/form-coupon.php
dt-the7/woocommerce/checkout/form-login.php
dt-the7/woocommerce/checkout/form-shipping.php
dt-the7/woocommerce/checkout/review-order.php
dt-the7/woocommerce/checkout/thankyou.php
dt-the7/woocommerce/content-product.php
dt-the7/woocommerce/content-product_cat.php
dt-the7/woocommerce/global/breadcrumb.php
dt-the7/woocommerce/global/form-login.php
dt-the7/woocommerce/global/quantity-input.php
dt-the7/woocommerce/loop/loop-end.php
dt-the7/woocommerce/loop/loop-start.php
dt-the7/woocommerce/loop/pagination.php
dt-the7/woocommerce/myaccount/form-login.php
dt-the7/woocommerce/notices/error.php
dt-the7/woocommerce/notices/notice.php
dt-the7/woocommerce/notices/success.php
dt-the7/woocommerce/order/order-details-customer.php
dt-the7/woocommerce/order/order-details.php
dt-the7/woocommerce/single-product/meta.php
dt-the7/woocommerce/single-product/price.php
dt-the7/woocommerce/single-product/related.php
dt-the7/woocommerce/single-product/up-sells.php

### Composite Products ###

Database Version: 5.0.2
Template Overrides: –

### Product Bundles ###

Database Version: 5.13.2
Template Overrides: –

### Action Scheduler ###

Complete: 925
Oldest: 2020-03-17 07:18:41 +0000
Newest: 2020-04-16 18:57:37 +0100

Pending: 2
Oldest: 2020-04-16 19:57:37 +0100
Newest: 2020-04-16 19:57:37 +0100

Thanks for that! I’m not seeing a plugin off the bat that would be adding that status, from what I can tell. Is it possibly being added with a code snippet in the code snippets plugin?

Hi there,

No I’ve not added any code for that. I also noticed there is a Transport menu item in the Woocommerce menu on the Dashboard, but there dont seem to be any settings in it. Very strange! I think I will have to start turning on and off plugins, which is a pain for the one or two that dont hold their settings!

Thanks again for looking!

Well that was easy, first one I checked, it was Yoasts ‘Local’ Add-on. I’ve not gotten round to setting it up yet, so not sure why it adds this functionality, yet!

Glad you found out which one was it! Thank you for sharing here, in case any other users have that question in the future.

I’m marking this thread as Solved now.