Order status stuck at ‘Processing’
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Hi, we set up the plugin and processed our first orders. However, the order status is stuck at ‘processing’ in the WooCommerce view. I looked up the order in Braintree and it is already sattled (since a few days). So I thought that I missconfigured the webhook setting, but it is correctly configured. In fact Braintree For WooCommerce receives the webhooks. Here is an exempt from the log:
INFO Subscription 0 not found in your database. 2019-11-07T06:14:33+00:00 INFO Processing payment for order 1422. Transaction args: Array ( [amount] => xxx [taxAmount] => 0 [shippingAmount] => 0.00 [discountAmount] => 0 [customer] => Array ( [firstName] => xxx [lastName] => xxx [phone] => [email] => xxx [company] => ) [orderId] => 1422 [billing] => Array ( [firstName] => xxx [lastName] => xxx [locality] => xxx [postalCode] => xxx [region] => xxx [streetAddress] => xxx [extendedAddress] => [countryCodeAlpha2] => US ) [shipping] => Array ( ) [merchantAccountId] => xxx [channel] => PaymentPlugins_BT [options] => Array ( [submitForSettlement] => 1 [storeInVaultOnSuccess] => ) [descriptor] => Array ( ) [deviceData] => [lineItems] => Array ( [0] => Array ( [description] => xxx [kind] => debit [name] => xxx [productCode] => 1289 [quantity] => 1 [totalAmount] => xxx [unitAmount] => xxx [taxAmount] => 0 ) ) [customerId] => xxx [paymentMethodNonce] => xxx [creditCard] => Array ( [cardholderName] => xxx ) ) 2019-11-07T10:11:56+00:00 INFO Webhook received. Kind: subscription_charged_successfully. 2019-11-07T10:11:56+00:00 INFO Subscription 0 not found in your database.
I do not understand why the webhook type should be
subscription_charged_successfully
? We are not using subscriptions in our shop.
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