Order Status ‘on-hold’ as subscribe & send purchases event

Hi guys,

I’m hoping to get a solution for this order status ‘on hold’ scenario.

a WC payment method that allows customers to ‘pay later’ sets the WC order status to ‘on-hold’ when that payment method is selected (and the order is placed).
When the WC customer pays (often days later), the WC order status is set to ‘completed’.

For 2 of my customers (both CK users) I’d like to be able subscribe their WC order customers to the CK list, and start CK automations based on purchase data, in that ‘pay later’ (on-hold) scenario. So right after the WC order customer places their order. (So not wait until the customer pays, as that’s often days later.)

Currently that does not seem possible with the CK for WC plugin, so I’m hoping you’ll have suggestions on how to achieve that.

(The ‘pay now’ scenario works great, where order status is set to ‘completed’ right away, good stuff :))

kind regards,
Sil

P.S. I also emailed this question to [email protected]