Order status is still “Pending Payment” after paying via Grabpay

  • Resolved jaschan

    (@jasperchan)


    4 years, 2 months ago

    This is what the order look like when customers purchase via Grabpay https://ibb.co/rm5gVTW

    I also contact Stripe’s live support and this is what they said:
    I have checked that both payments have been received in Stripe account successfully. If the payments appear as pending on WooCommerce end, please contact Woocommerce directly to check the issue and to provide you guidance on how to tag the payment on their end as successful.

    Hope to hear some solutions for this. Thank you

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