Order status is not changing when shipping all or some of items

  • Resolved HighRollerUSA

    (@highrollerusa)


    5 years, 3 months ago

    I have been testing this plugin, but I have not been able to replicate the behavior shown in the video.

    When I have an order that is “Processing” and I ship one of the items using this plugin, and then Update the order, I would expect the status to change to “Partially Complete”. Instead, in the Order Notes, I can see the statement “Order status changed from Processing to Partially Completed.” Yet, in the order page and the Woocommerce>Orders list, the status remains “Processing.”

    In further testing, it seems that if I ship an item and navigate away from the order page (say to the Woocommerce>Orders list) it DOES update the status to “Partially Complete”.

    If instead, I ship an item and then hit Update, Order Notes shows “Order status changed from Processing to Partially Completed” but the status DOES NOT change to “Partially Complete”.

    Also, if I unset all the items, the status should go back to “Processing” but it remains as “Partially Complete.”

    Can you help show me what I need to do to correct these problems?
    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author Vikram S.

    (@jodhavishalsingh)

    Hi, it should display “partially shipped” when some of items are shipped, we have added this in version 2.0.

    please check and let me know if you see anything wrong or not working.

    Thanks

Viewing 1 replies (of 1 total)
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