• Resolved leedu01

    (@leedu01)


    Hello, our company recently started to use Mollie Woocomerce plugin. Everything looks great despite one problem. When our customers are making successful payment the order status stays pending. And after a while, it becomes cancelled. The order status should be processing. Where is the problem? How to fix this?

    Here are the logs of ordering process:

    
    2018-06-25T14:20:46+00:00 DEBUG mollie_wc_gateway_kbc: Start process_payment for order 32662
    2018-06-25T14:20:46+00:00 DEBUG mollie_wc_gateway_kbc: Order 32662 webhookUrl: https://www.persogifts.com/wc-api/mollie_wc_gateway_kbc/?order_id=32662&key=wc_order_5b30d00c32336
    2018-06-25T14:20:46+00:00 DEBUG mollie_wc_gateway_kbc: Create payment for order 32662
    2018-06-25T14:20:46+00:00 DEBUG mollie_wc_gateway_kbc: Payment tr_Wy9xp6AB7w (live) created for order 32662
    2018-06-25T14:20:46+00:00 DEBUG For order 32662 redirect user to payment URL: https://www.kbc.be/olpayment?olpVer=3.0&olpId=S131&langWebSite=E&olpCtx=gkhxEcoMhyA5zPXte6yP2wbrppRnmqu0GGIxeZPQ9SWTB544zYIxY7K8GjBYdVat7Cb157ZQa0m1tDCIHMHW8%2FWI8q4zEGkXmfpKUkR30EQvBXoCx%2BREv2pd8CeN1dIxWBrf7aTvTD5SotITbHbFBjJ2oQJCwJzsFLRxfmE6oxjwKv8LCT1t5bLoxgS3c0npbN53OfSDegnP9cKdhwLhsoVnq3%2FiSDP4iZvxO%2FAcpsBChphGTLATYBPo3Rty9nXum9XqrZYXjDLoDircGQ%2FBz2M5uedYPv5kGXGSSEvWXSqD1nhEI75Sp%2F%2BfwmjB0yFiqAs6zDpF1gCnlwIxwlefyLaSH%2BasGeXv4AgSR7FqR8w%2FVCTf%2BQ%3D%3D
    2018-06-25T14:21:16+00:00 DEBUG mollie_wc_gateway_kbc: Order 32662 orderNeedsPayment check: yes, not processed by Mollie gateway.
    2018-06-25T14:21:16+00:00 DEBUG Mollie_WC_Plugin::onMollieReturn: Redirect url on return order mollie_wc_gateway_kbc, order 32662: https://www.persogifts.com/checkout/order-received/32662/?key=wc_order_5b30d00c32336&utm_nooverride=1
    

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor davdebcom

    (@davdebcom)

    This means that the webhook call did reach the website:
    mollie_wc_gateway_kbc: Order 32662 orderNeedsPayment check: yes, not processed by Mollie gateway.

    Are there any more logs?

    Can you email me on [email protected]?

    I’ve got the same problem here. Can you tell me what the solution of this problem is?

    Error message mollie: Aanroepen webhook mislukt met statuscode 405 (Got HTTP/1.1 405 Method Not Allowed instead of 20x)

    Plugin Contributor davdebcom

    (@davdebcom)

    Can you email me on [email protected]?

Viewing 3 replies - 1 through 3 (of 3 total)
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