Order status directly completed

  • Resolved chr1s9r

    (@chr1s9r)


    7 years ago

    Hi there,

    from time to time the order status changes to completed right after the stripe payment. The regular status after a successful payment on my site is “processing”.

    Everytime this is happening I see either
    (1) no item on the order page or
    (2) the item on the other page has 0 values (0 as price and qty).

    In both cases the total is correct. Furthermore, whenever this happens the inventory is not reduced.

    I have a really hard time debugging as it randomly happens and I do not know why. I tested it yesterday night with 2 orders – both where as described above. When I tested it this morning again everything was back to normal. In all cases I tested it with Strip in sandbox mode.

    Anyone else experiencing these issues from time to time?

    Best
    Chris

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter chr1s9r

    (@chr1s9r)

    Issue is resolved and was due to incorrect caching using w3 total cache

    xyon81

    (@xyon81)

    Which caching setting did you need to change and what did you change it to?

    gildedpear

    (@gildedpear)

    I have the same issue and I’m also using W3 total cache. How do you resolve this?

    gpol1

    (@gpol1)

    same problem, pls tell what resolved it for you…
    strange thing, I did not change anything in w3total cache to get this bug

Viewing 4 replies - 1 through 4 (of 4 total)
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