Order status changed from Processing to Pending payment.

  • Resolved Happy

    (@boslla)


    3 years, 3 months ago

    Hello,

    I have some orders that were paid by Credit Card Payment, but the orders status changing is strange. At first, it is Processing, but a few minutes later, it changes to Pending payment. The payment is received, but the order status is not correct.

    December 22, 2021 at 10:46 pm
    80000:Transaction Approved Order status changed from Pending payment to Processing.

    December 22, 2021 at 11:00 pm
    80000:Transaction Approved Order status changed from Processing to Pending payment.

    What’s the problem? Help, please.

    Thank you.

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  • @boslla

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.d

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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