Order Status and Paid

  • Resolved coxy17

    (@coxy17)


    6 months, 4 weeks ago

    Hi, I noticed the members page restriction does not work if a user has a woocommerce order status of ‘processing’ but they have paid for the item. Does the plugin not take into count ‘processing’ status for ‘paid’ items? or does it just work with an order status of ‘completed’?

    thanks

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  • Plugin Author Vlado Grcic

    (@vladogrcic)

    It only works with order status of completed. Processing doesn’t make sense on digital products since there isn’t any fulfillment required so it can go directly to completed. Thats at least what I built it for. Check WC documentation to see how to set products to go directly to completed. It might just be to set products as virtual and downloadable. If your products have physical products along with the restriction you might be better off finding another plugin for this. Changing it to include processing would require time. Not sure when I’d start doing that.

    • This reply was modified 6 months, 2 weeks ago by Vlado Grcic. Reason: Adding possible solutions
    Thread Starter coxy17

    (@coxy17)

    Ok thanks for clearing that up, the reason i wanted to know is that customers pay deposits on products/services and they dont pay in full so the order stays as ‘processing’ and cannot update to completed for a while after purchasing so makes it difficult to grant them access.

Viewing 2 replies - 1 through 2 (of 2 total)
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