Order Question

  • Resolved mbgrafik

    (@marcobecker)


    8 years ago

    Hi dear WCML Team,

    ist this the correct behavior. I’m doing an order in the second language of the shop. The order item is displayed in Original language (since order ist set to (do-nothing by WCML/WPML automatically) The Shipping item show’s the translated product. Could you give a short explanation so that i understand how wcml handels this? Thank you ??

    Happens also with minimal setup.Twentysixteen, only WPML + WooCommerce + WooCommerce multilingual

    order

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello, thank you for bringing this to our attention.
    The order is not translatable and it is made in the language in which is being purchased from the frontend.
    Based on this language the further communication with the client should be in that language too.
    In the admin screen for the order, you should be able to see everything in the current user language.
    The fact that you see the content mixed, means that there is something that is not entirely correct.
    I have escalated the issue to our developers.

    If you are interested in the code you can take a look at /woocommerce-multilingual/inc/class-wcml-orders.php in the function woocommerce_order_get_items()

    Thread Starter mbgrafik

    (@marcobecker)

    Hi George,

    thank you for your quick answer (as always ?? )

    i guess this isn’t correct then ??

    order2

    Please keep me up to date with this. Thank you

    Admin language is set to english (base language)

    • This reply was modified 8 years ago by mbgrafik.

    I noticed the same, but I prefer that our developers to take a look and say if this is correct or not.
    I feel that this should be translated.
    When I have more news about the issue, I will let you know.

    Thread Starter mbgrafik

    (@marcobecker)

    Hi George,

    any news here?

    The issue was accepted as a bug report at this time and it was added to our developers queue. However, currently our developers are wrapping up a new release with major features related to the currency switcher(ability to have templates and re-design to make it more like the wpml language switcher) also bug fixes and compatibility improvements with other plugins, so I suspect that this issue may go to the release after that.
    You might wish to test the latest beta of WooCommerce Multilingual available from wpml.org site to download – but that version would not fix the issue reported here.

    Hey @marcobecker, you might want to test our latest released version.
    I think that some part of the problem that you reported in this ticket should be resolved by it

    Thread Starter mbgrafik

    (@marcobecker)

    Hi George,

    i testet it. It still happens. The setting “use string translation + mo files as backup” seems to be related.

    Without loading mo files – see image: setting_wpml everything seems to be ok.

    Any idea to fix it?

    Well, I see in our tracking system that this exact problem is scheduled for the next version – so still no workaround for this.
    Of course once I have a viable solution I will get back to you here.

    Thread Starter mbgrafik

    (@marcobecker)

    Great news ?? thank you and have a nice day.

Viewing 9 replies - 1 through 9 (of 9 total)
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