• Resolved Egbert Jan

    (@kshbu0)


    Since a few days the month display is messing up the order of events on a day. I have 17 slots on a day with time window as title. The first and the last event seem in the right place, all in between are more or less sorted new to old. The day and list view are fine; first event on top latest event last.
    I have Event Tickets installed too, if that matters. Both are uptodate. NL switched to summertime on march 27/28, just to mention, not jumping to conclusions.
    Can you please look in to this?
    TNX Egbert Jan, NL

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Egbert Jan

    (@kshbu0)

    Important addition:
    I just found that month view sorting order is broken if more than 16 events are created on a day. As soon as I add one more a wierd order is shown that day.
    Hope that this helps.
    CU Egbert Jan

    Plugin Support Truman

    (@tdorn)

    Hi there,

    Sorry about the late response on this, but we wanted to make sure to get an answer out to you. Are you still facing this issue? It’s possible that there might be some kind of conflict going on with your site

    Please go ahead and test for conflicts: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

    And could you please share your System Info by copy and pasting that info into your response: https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/

    Please let me know if that helps!

    Thread Starter Egbert Jan

    (@kshbu0)

    It is still there.

    Plugin Support Truman

    (@tdorn)

    Hi there,

    Thank you for letting me know, however the page link in your initial post sent me to a 404, can you link a page where this issue is occuring?

    Did you perform a conflict test? I also never got to see your system info, I really would just like to see the list of your plugins and your theme, you do not have to post anything here that would compromise anything secure on your site.

    Please let me know!

    Thread Starter Egbert Jan

    (@kshbu0)

    I’ll have to compose a new series of events. Will do that on my test server since I cannot use the production server for obvious reasons. That will take a few days.

    You might get the effect yourself when you create more than 16 events on a single day. In month view the list of events suddenly is not ordered anymore.

    I’ll try the conflicts test and include the sysinfo.

    Egbert Jan

    Thread Starter Egbert Jan

    (@kshbu0)

    Well, on my new and empty test site, the problem is gone… I *MUST* try it on the production site. Since we do not need that many events anymore (COVID-19 restrictions), I’m nog going to do that. I suggest that you close the ticket. If it becomes important again, I’ll be back. Thanks for your time and effort.
    Egbert Jan, speldorado.com

    Plugin Support Truman

    (@tdorn)

    Hi there,

    Thank you for letting me know! And definitely let us know again if it becomes an issue, thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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