Order Number not Syncing

  • For the last few months the order number from WooCommerce does not match the order number in Authorize.net. A recent customer order displayed as #7692 in WooCommerce and #8627 in Authroize.net. The site is running WooCommerce v4.9.0 and Authorize.Net CIM v2.0.17. What can be done to get these in sync?

    The page I need help with: [log in to see the link]

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  • We’ve had to hack this plugin for several releases for I think the same issue you describe…

    See line 119 includes/class-wc-cardpay-authnet-api.php — change “$order->id;” to “$order->get_order_number();”

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