Order Number Hardcoded/Fixed Issue

  • Resolved rnkdsh

    (@rnkdsh)


    3 months ago

    Hello Team EmailKit,

    We are using a woocommerce “Order Item” block in the email template. However, customers are receiving emails with mismatching Order Number. The order number is dynamic and correct in Heading block but the “Order Item” block always has a hardcoded number that mismatches with the actual order number present in the heading as you can see in the screenshot below:

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi rnkdsh,

    Thank you for contacting us. The issue you’ve mentioned has already been resolved on our end and will be included in the upcoming release. The new version will be available soon. In the meantime, we encourage you to stay connected with Wpmet.

    If you need any further assistance, please don’t hesitate to reach out.

    Regards,
    Amir

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @rnkdsh,

    I hope you’re doing well. We released a new version of the plugin two weeks ago. Please update to the latest version, as it should resolve your issue. I assume the problem is now resolved, so I’m marking this thread as closed.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 2 replies - 1 through 2 (of 2 total)
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