Order notification on the mobile app

  • Ari Jahan

    (@arian0009)


    1 year ago

    Is it possible to get order notification on the mobile app for new orders?

    UPDATE: To clarify I mean when an order is started, I know notification comes ones order is successful. The Order Alert for WooCommerce by MonkeyData does this but their API has been down for a while and not useable

    • This topic was modified 1 year ago by Ari Jahan.
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  • hippoosupport

    (@hippoosupport)

    Hello Ari,

    We require additional clarification regarding the issue you’re experiencing. The Hippoo app is equipped with built-in push notification functionality. If you are not receiving push notifications for new orders marked as “In progress” within the Hippoo app, it is likely that the app does not have the necessary push access on your phone.

    If the app already has push notification access but you are still not receiving notifications, we will need to investigate the matter further with your assistance.

    To facilitate this investigation, please forward your shop information to our support email so that we can examine the issue more closely.

    Thank you.

Viewing 1 replies (of 1 total)
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