Order Not Saving in Order Dashboard

  • Resolved Carl M.

    (@ccmanz)


    3 years, 8 months ago

    Hi ZipCO,

    We have been using this plugin for quite some time now and it seems this randomly happens. When an order is placed, it gets processed to zipco and charges the customer however, it doesn’t show up in woo order dashboard.

    I checked the database, its not present in wp_posts for “shop_order” post type but the strange things is that the order details for the order is in wp_post_meta i can see that an order id was created.

    How do we save the order in the order dashboard? this has been happening lately.

    Thanks,
    Carl

Viewing 1 replies (of 1 total)
  • Plugin Author Zip Co Limited

    (@zipmoney)

    Hi Carl

    Thanks for getting in touch.

    Have you upgraded to the latest version recently? We have made several upgrades and improvements to our Woocommerce plugin, we suggest updating your module with the latest version to benefit from these changes.

    Please let us know how it goes.

    Regards

Viewing 1 replies (of 1 total)
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