Order missing in Woocommerce order tab

  • Resolved songyen

    (@songyen)


    1 year, 9 months ago

    Hello,

    Can any one help? Some orders won’t show in Admin order tab. Customer and I both received the order email notification but the order won’t show up in the admin section > Woo commerce > Orders tab.

    I have search in search order and can’t find the order. Also checked in database and don’t have those orders also. Tt happened with some orders. not all. WordPress version. 6.1.1 and Woocommerce version. 7.4.0

    Can any one help me to troubleshoot and fix this issue?

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  • Hi,

    Before making any recommendation, please share a copy of your site’s System Status Report: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? That will help us to better understand the site’s configuration.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @songyen ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – feel free to create a new topic  should you need any further help.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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