Order is not showing in Subscription Table

  • Resolved devseo

    (@devseo)


    2 years, 3 months ago

    Hi,

    One of my clients placed an order on 16 Dec, It is showing in woocommerce orders (check the screenshot) but Not in your plugin Subscription Table (check the screenshot).

    Second problem: My client placed an order on 16 Dec and on 17 Dec stripe again charged the same amount. I set the monthly subscription then why charged the next day (check the screenshot)

    Please help me with this!

    Thank You

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hey @devseo

    Thank you for trying our plugin, we have checked your query and tested on our local system too, but did not found any issue something like this

    For debugging this issue on the website please connect with our support so that we can help you with this more

    Regards,

    Thread Starter devseo

    (@devseo)

    Hi,

    Thank You for your response! what is the next step?

    Thank You

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    Please connect with our support team, will proceed further

    Regards

    Thread Starter devseo

    (@devseo)

    Hi,

    I do not have the pro version of this app!

    Thank You

    Plugin Author WP Swings

    (@wpswings)

    Hey @devseo

    It’s ok we will help you till you are satisfied no matter whether you are using free or pro, connect here

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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