Order is directly cancelled

  • Resolved mpdesai

    (@mpdesai)


    6 years, 1 month ago

    When i try to cancel an order it is directly cancelled. Isn’t the order supposed to stay active and the admin gets some kind of a request to approve the cancellation?

    The page I need help with: [log in to see the link]

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  • Thread Starter mpdesai

    (@mpdesai)

    Note that I am using woocommerce subscriptions. Also i purchased the pro version since it looks like subscriptions are only supported in the pro version. But the functionality is still not working – order cancels directly without a need for approval.

    Thread Starter mpdesai

    (@mpdesai)

    Amazing support. i worked with Vikram and the issue is now resolved.

    • This reply was modified 6 years, 1 month ago by mpdesai.
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