Order information not showing after hosting provider change

  • Resolved nojusover

    (@nojusover)


    1 year, 4 months ago

    Hello,

    yesterday after we changed hosting providers our WooCommerce orders details disappeared. Now when you press on order it only shows the date of the order, example: “Order – October 27, 2023 @ 03:19 PM”

    Attaching the screenshot below.

    View post on imgur.com

    Any ideas how to fix it?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @nojusover,

    Thank you for reaching out!

    Could you please share with us in detail how you migrated the site? Were there any plugins involved, etc?

    Also, kindly attach a copy of your site’s system status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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