Order File Management

@sephmartin

Hello mate,

Could you kindly inform us which versions of our plugin you are currently utilizing? Additionally, could you specify whether this behavior occurs from the user’s perspective or within the admin interface?

Best regards, QuadLayers Support Team.

Hello,

Version 7.4.6 but we tried with almost every version backwards (also for woocommerce).

The issue occurs in these cases of use:
1 – In the back-end order management, files can’t be edited as we get error
2 – In the front-end order view, files can’t be edited (uploaded or deleted). In this case we’ve no errors, just when you press the buttons nothing happen. Only the choose file button works but when you press upload nothing happen.

@sephmartin Hi mate,

Could you please tell us if you use a specific theme and what version?

Best regards, QuadLayers Support Team.

https://themeforest.net/item/avantage-consulting-wordpress-theme/23821574?gad_source=1&gclid=Cj0KCQjwir2xBhC_ARIsAMTXk87WGEX5ZqshzNUtIGh4kCz0p9DpFBHzv9Klghp38MwnOMhveVao3hgaAuopEALw_wcB Latest version

@sephmartin

Hello mate,

We’ve tried to replicate the issue you’re encountering on localhost without success. Could you kindly send us the theme’s zip file?

Additionally, could you please share a screenshot of WooCommerce → Status → WooCommerce Pages? You can utilize the tool https://www.snipboard.io for convenient copying and pasting of screenshots here.

Best regards,

QuadLayers Support Team.