Order fails with payment error but payment is authorized

  • Resolved letone

    (@letone)


    2 years ago

    Great plugin, allways worked flawless, but I’m having problems in the last orders,

    Despite of having checked authorize and capture, I can see the funds in the revolut dashboard but have to capture to get the money.

    Also, the new order isn’t created, can you help please?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello Letone,

    Thank you for contacting us.

    Please send details about the transaction you are referring to at [email protected] as well as the email address you used when you registered with our Revolut Business account so that I will be able to identify your account and we will continue the support via emails.

    Kind regards,

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello Letone,

    Thank you for following up with us. The issue you flagged has now been solved, this was a small bug that was happening with our widget so no update is required from your side regarding our plugin.

    Kind regards,

    Cornel

Viewing 2 replies - 1 through 2 (of 2 total)
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