Order “Failed” trying with two credit cards

  • Resolved suongmle

    (@suongmle)


    11 months, 4 weeks ago

    I tried to place an order on my site using my credit cards to test it out. Both transactions “Order status changed from Pending payment to Failed” and “The card was declined” on two different credit cards. I read the “Understanding and Troubleshooting Failed Orders” guide, but it did not help. All the info entered on the credit card is correct with sufficient funds.

    Please help!

    The page I need help with: [log in to see the link]

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  • Thread Starter suongmle

    (@suongmle)

    It is resolved! I checked Stripe setting, and it was “Test mode” was checked. I unchecked it, and it worked.

Viewing 1 replies (of 1 total)
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