Order email is not getting sent

  • Resolved faiz1234

    (@faiz1234)


    1 year, 2 months ago

    Hi, I created a sales funnel with a checkout page, but after making test orders we are not getting the receipt on the email, can you please help with this?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @faiz1234 , Thank you for bringing this to our attention.

    In order to find out the reason for this occurrence, we need to complete the checkout process with test payments on your site.

    Can you kindly reach us here so that we can further collaborate toward a quick solution?

    We’ll help you to set up the payment sandbox for testing purposes.
    Looking forward to it, Thank you.

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @faiz1234 , As I didn’t get to hear from you, I am assuming the issue has been resolved.

    For now, I am marking this thread as resolved. You can always open a new ticket if you need to.

    If the issue still persists, kindly each us?here?and our support team will assist you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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