Order Duplication

  • Hi.. After using the application for a week or so, we are having one issue.
    Orders are automatically duplicated with a different Order number..
    Example, if order# is 2374 & Amount is $100 for 1 Adidas Shoe.
    A duplicate order is generated as 2375 for $100 – 1 Adidas shoe.

    So, when we check reports at the end of day, we are unable to understand the exact amount due to this.
    If total orders are 100, the out of it 40 are duplicates.

    Kindly advise.

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  • Plugin Contributor anhvnit

    (@anhvnit)

    are you using free or paid version ? if you using paid version, you can goto support.openswatch.com to get help and check details . Thank you!

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