Order Dashboard total number not correct

  • Resolved zwergensache

    (@zwergensache)


    4 years ago

    hi there!

    When i visit the woocommerce->orders menue, there is the total number of completed orders. In my case this is now -> ALL(583), DELETED (0), (583) COMPLETED.

    The problem is, if i bulk export all invoices, then i have only 581. And the last invoice number is also just 581. So, how is this possible, that woocommerce is counting wrong. Maybe someone can help me ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Senff

    (@senff)

    Hey @zwergensache

    How do you export your orders exactly? Are you using a plugin for that, or using custom code?

    Thread Starter zwergensache

    (@zwergensache)

    i am using the plugin “PDF Invoices” for my invoice generating. you think its because of this addon?

    because .. woocommerce is just counting the orders wrong, because i can see the orders, and have one invoice for every order, so there are really just 581 orders. but the system shows me 583. very confusing ??

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @zwergensache –

    Depending on how your PDF Invoice plugin generates the invoices, it could be that you had a few orders prior to activating it? Maybe a couple of test orders?

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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