Order count overstated and no email

  • Resolved apps1803131

    (@apps1803131)


    5 years, 2 months ago

    When running the report on demand, the counts are overstated about 20%, and although a test email works, the scheduled report doesn’t.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Zorem

    (@zorem)

    Hello @apps1803131,

    We fixed the issue of Order count overstated and no email and released a new version.

    Thank you ??

    Thread Starter apps1803131

    (@apps1803131)

    Please direct me to that version. I downloaded yesterday and have the issue.

    Plugin Author Zorem

    (@zorem)

    Hello @apps1803131,

    We have released a new version of the plugin. You just need to update.
    Let me know if you get any issue.
    Thanks

    Thread Starter apps1803131

    (@apps1803131)

    Plugin updated today but still overstating.

    Only by 10% now, but renders the plugin unusable for accurate reporting.

    Happy to give the author full stats if there is a chance to resolve.

    Thread Starter apps1803131

    (@apps1803131)

    In addition to my earlier, I believe the issue is that the count includes cancelled orders, which we do not want. Additionally whilst we only require a daily email, it appears to arrive at a random time. It should be sent on midnight for orders “completed” in the day, and not using the created date which might not complete until the following date.

    Plugin Author Zorem

    (@zorem)

    Hi @apps1803131,

    We have released a new version of the plugin. You just need to update.
    Let me know if you get any issue.

    Thanks ??

Viewing 6 replies - 1 through 6 (of 6 total)
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