Order Confirmation redirects to login and does not allow sign in

Hi Fahaad,

Please try flushing your permalinks: https://lifterlms.com/docs/how-to-flush-wordpress-rewrite-rules-or-permalinks/

Let us know if that resolves it for you.

Your site looks great by the way.

Cheers,

Hello Chris,

I’ve tried flushing multiple times but I still get the same error and Thankyou very much

@fahaadsheikh,

There’s a few things you can try:

1) Do you have any caching plugins or server-level caching enabled? This may be causing the issue. Disable and flush your caches. Caching is *great for blogs* but really bad for extremely dynamic content like LifterLMS or an ecommerce site.

When using manual payments the user would be redirected to their account dashboad to view the order. Here, details on manual payment will be listed. It sounds like upon account creation your users aren’t being logged in. This leads me to believe it’s a caching issue.

2) Please post a copy of your LifterLMS System Report (https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/). This will help us scan your setup and look for potential known issues

3) I tried a few test registrations and it’s evident that the LifterLMS login and registration is not working but I can’t determine exactly why without doing some real debugging on your theme and plugins. There may be a plugin or theme conflict. If you switch to a theme like 2017 and disable all plugins does the same behavior occur?

Thanks,

I’ve tried disabling the theme and plugins and its the same for me. Yes there is server level caching enabled on this server but there isnt on our staging server. I can privately email you the credentials of our production server if you would like you can check it out there. Here is the system report

Wordpress
——————————————-

Home Url: https://learn.homework.pk
Site Url: https://learn.homework.pk
Version: 4.7.3
Debug Mode: Yes
Locale: en_US
Multisite: No
Page For Posts: Not Set
Page On Front: Home (#137)
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
——————————————-

Version: 3.5.0
Db Version: 3.5.0
Course Catalog: Courses (#10427)
Course Catalog Per Page: 21
Course Catalog Sorting: menu_order,ASC
Membership Catalog: Memberships (#10027)
Membership Catalog Per Page: 10
Membership Catalog Sorting: menu_order,ASC
Site Membership: Not Set
Student Dashboard: My Courses (#9)
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: no
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: required
Checkout Phone: required
Checkout Email Confirmation: yes
Open Registration: yes
Registration Names: required
Registration Address: required
Registration Phone: required
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: required
Account Email Confirmation: yes
Checkout Page: Course Checkout (#10599)
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: PK
Currency: PKR
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: yes
Recurring Payments: no
Email From Address: [email protected]
Email From Name: Homework Learn
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Gateways
——————————————-

Manual: Enabled
Manual Logging: yes
Manual Order: 0

Server
——————————————-

Mysql Version: 5.6.35
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 3000
Php Max Upload Size: 64 MB
Php Memory Limit: 256M
Php Post Max Size: 64M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 3000
Php Version: 5.6.16
Software: Apache
Wp Memory Limit: 256M

Theme
——————————————-

Name: Michigan
Version: 3.1.0
Themeuri:
Authoruri:
Template: michigan
Child Theme: Yes
Llms Support: No

Plugins
——————————————-

BackupBuddy: 7.2.0.1
Contact Form 7: 4.7
Contact Form 7 – Dynamic Text Extension: 2.0.2.1
Contact Form DB: 2.10.26
Envato WordPress Toolkit: 1.7.3
Essential Grid: 2.1.0.2
Flamingo: 1.5
LifterLMS: 3.5.0
Post Duplicator: 2.20
Postman SMTP: 1.7.2
Slider Revolution: 5.3.1.5
The Events Calendar: 4.4.4
Webnus Core: 1.0
Webnus Time Table: 1.0.0
WP-PageNavi: 2.91
WP-PostRatings: 1.84.1
WPBakery Visual Composer: 5.0.1
WP Config File Editor: 1.6.5
WP Maintenance Mode: 2.0.9

Integrations
——————————————-

BbPress: No
BuddyPress: No

There are a couple of bugs I would also like to address I’ll make a new thread right after this so others could benefit from it too.

@fahaadsheikh,

I’m really sorry to say that I can’t find any apparent conflicts by reviewing your system report.

You are not on the latest version of LifterLMS, you may try upgrading to the latest although I don’t see anything that would have fixed login issues since I cannot find or recreate or am aware of any wide-spread similar issues recently.

Is this issue occurring on both your staging site (where there is no caching) and your production site? This very much feels like a caching issue, are you certain that disabling caches doesn’t resolve the issue?

If you’d like to continue this via email please open a new support ticket at https://lifterlms.com/my-account/my-tickets. Please note that private email support is only available to LifterLMS Customers.

Thanks,