Order confirmation E-Mail “suggested text”

  • Resolved konsument

    (@konsument)


    2 years, 8 months ago

    Hi there,

    after updating WC (6.2.1) I have a lot of new text-elements in my email-template. Such as “Who we are” or “Comments”, “Media”, “Cookies” etc. with Suggested text elements.

    If I search tose strings in WPML, it shows them on gutenberg-* domain.

    I got no idea how to edit or delete them. Any suggestions?

    • This topic was modified 2 years, 8 months ago by konsument.
    • This topic was modified 2 years, 8 months ago by konsument.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @konsument!

    Since you made an update recently, it could be related to a conflict with your theme or with another plugin.

    To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then make a purchase test to see if the issue persists. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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