order by in product catalog

  • Resolved ethink1

    (@ethink1)


    6 years, 11 months ago

    Hello,

    I have a problem with “order by” filter in my product catalog.
    It works well in all navigators, for example, if I select order by popularity, it displays products ordered. But in Google Chrome they don’t display the products. The url change (https://paradisevintage.es/categoria-producto/ropa/?orderby=popularity) but not display them automatically. I have to clic to recharge the website to display in that order.

    How could I solve it? Any idea, please?

    Thank you so much.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi ethink1,

    I am seeing some errors in the console log when I view the page you included.

    Can you temporarily switch to a default theme like Twenty Seventeen and see if the sorting works better then?

    Thank you!

    Thread Starter ethink1

    (@ethink1)

    Hello Shane,
    Thanks for your response.
    When I activated a default theme, it works well.
    But when I returned to my chosen theme, the error continue.
    So… what can I do?
    Thank you very much!

    Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    Hi there!

    You will need to speak to your theme author about what the cause is in the theme you’re using. The theme is affecting the default output in some way that it shouldn’t (and other theme’s don’t).

    Hopefully they can help you find the cause.

    All the best!

    Thread Starter ethink1

    (@ethink1)

    Thank you Joel, I will try to solve it with them. My support theme is timed out but I hope they can help me anyway.
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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