• mintjelly

    (@mintjelly)


    Cannot resolve orange box errors. Have added a WP SMTP plugin and configured. It tests fine through its own configuration, but CF7 still won’t work. Have updated recaptcha to V3. No change. Cleared caches multiple times. No change.

    Client tearing hair out. Do I change to a different contact form?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Neil Murray

    (@buzztone)

    I tested your form.

    The orange error border indicates reCAPTCHA v3 is not working correctly on your site.

    If you are sure you’ve registered correctly for reCAPTCHA v3 (by following the instructions at reCAPTCHA (v3)) & it’s working, you should now see the reCAPTCHA Privacy badge displayed at the bottom of every page on your site (not just the pages where you’ve got CF7 forms).

    If the reCAPTCHA badge is not showing, this shows that reCAPTCHA v3 is not working on your site.

    In this case it’s possible your theme does not properly load JavaScript in the footer area of each page.

    Switch temporarily (nothing will be lost when you switch back) to a WP default theme to see if the problem goes away.

    If this fixes the problem & you can’t get your theme fixed, you might try using Contact Form 7 – reCaptcha v2 in addition to Contact Form 7. Once installed and configured it offers the same reCaptcha functionality you are used to in previous versions of Contact Form 7 (recommended by CF7 plugin author).

Viewing 1 replies (of 1 total)
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