Thank you everyone for your continued posts, and thanks to @rktdwg for the followup with that information. I was able to replicate what you’re seeing in my testing account based on those details.
It looks like this issue arises when certain field values are missing on the ‘Store Settings’ tab of the plugin’s settings. Specifically, if there are no values submitted for either the Name or the Phone Number fields, you will see a “Settings saved” message but the data gets cleared out.
I’ve gone ahead and pushed this issue over to our developers for further investigation. While I don’t have an eta as to when this will be resolved, they’re actively looking into things and will push an update to the plugin when a solution becomes available.
In the mean time, you can move on through to the next steps by making sure all of the fields are filled out on the ‘Store Settings’ tab before proceeding.
Please feel free to start up a new thread if you see any other weirdness! I’m happy to help however I can.
Thanks again,
Garnet