• Resolved virgojoe

    (@virgojoe)


    Hi I have provided a link to the Google photos file of snapshots of your plugin. I am using OceanWP + Woocommerce. Here are my issues:

    1 – Discount is showing up 2X in cart checkout (see photo). The discount “Save 10% on 2, 20% on 3 or More” is showing up twice. I can turn it off entirely, but it would be nice if it worked / showed up only 1X. I elected to turn it off since it is buggy.

    2 – The reference to the discount in my opinion shouldn’t be generic — it should be the name of the discount rule. I have created 2 discount rules, so I would prefer to see which one was applied.

    ALL rules are set up in the settings page, but if you have several rules it doesn’t show the actual rule that was applied, does it. I changed it to read “SAVE 10% ON 2, 20% ON 3 OR MORE” in the shopping cart checkout, which is fine for now, I will put a label on the top of my website announcing the discount strategy but ideally we need to see the actual rule that was applied.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Sorry for the inconvenience, we have checked the same and can see that discount message being shown up twice on cart page (for now please turn off the message from settings page), our team is working on the fix and we will release a update ASAP.

    Regarding separate discount labels for each rule, we will consider the same on our coming versions.

    [ Signature deleted ]

    We have fixed the issue that discount message is showing up twice and have released a new update. Please update plugin.

    Thread Starter virgojoe

    (@virgojoe)

    Thanks, I installed the update, and then a customer called to say that it was applying my rule incorrectly — for example, the rule said ‘put 2 items in the cart, save 10%’ and she had 1 item in the cart, and it was trying to take 20% off (the 2nd rule) and then it voided the transaction, she couldn’t check out, so I deleted the rules for now and turned off the plugin. Should I make new rules? I deleted the old ones, it was working but apparently not today.

Viewing 3 replies - 1 through 3 (of 3 total)
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