Option to update not appearing?

  • Resolved hfuller

    (@hfuller)


    11 years, 4 months ago

    I am using the latest version (I think). I have a third party trying to help me with my site and here is what they are saying:

    I have realized there’s no option to update the theme and plugins via the dashboard. I’m not sure what’s the cause on this but it looks like this issue is related to your multi-site setup.

    Can anybody help with this?

    Let me know and I’ll send site and login info if needed.

    [Signature removed by moderator per forum rules.]

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  • Hi there,

    Sounds like your third party may be familiar with WordPress Single Site, but new to MultiSite. You can suggest appending this string:

    /wp-admin/network/update-core.php

    to your domain’s URL and see what you find. If you’ve set up MultiSite and the user is a SuperAdmin, the you will see the updates that are available, whether they be core, plugin or theme updates. You can also find updates underneath the plugin and theme areas of the network admin.

    Thread Starter hfuller

    (@hfuller)

    Thanks Pali..

    [Signature removed by moderator per forum rules.]

    hi, i got the same problem on my multisite.
    no update / plugin links in dashboard.

    after manually going to ‘update-core.php’ or ‘plugins.php’ i got this message:

    ‘You do not have sufficient permissions to access this page.’

    and yes, i am admin. wp versions tested 3.5.1 / 3.5.2 / 3.6.

    tested with default theme and with plugins disabled (via ftp).

    any idea? thnx!

    Thread Starter hfuller

    (@hfuller)

    Hi Hadiak – I think you might need to make yourself a ‘SuperAdmin’. You can do this from your ‘Network’ dashboard. go to users and check the to make yourself SuperAdmin.

    Hope this helps.

    Herb

    thnx for idea; i created new user (super admin / via DB) and grant to my “old” admin superadmin right.

    now i can access to plugins / can edit users and see in network admin ‘updates’ too! ??

    now only fix “Database Upgrade Required” infinite upgrading loop and i am happy like before ?? (low priority hehehe)

    thnx again!

Viewing 5 replies - 1 through 5 (of 5 total)
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