Option to disable tracking of user downloads?

  • Resolved alamana

    (@alamana)


    1 year, 1 month ago

    For privacy reasons I’d like to stop tracking when a logged-in user downloads from our site but there seems to be no way to do this. We can anonymize IP addresses but the plugin forces us to track our users in a way we don’t like. Can this be disabled?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @alamana,

    Thanks for reaching out!

    Please follow the instructions here on how to disable the reports section in Download Monitor: https://www.download-monitor.com/kb/disabling-the-reports-section-in-download-monitor/

    Warmly,

    Mihaela

    Thread Starter alamana

    (@alamana)

    Thank you for your reply @mplusb. I saw that option but I don’t want to disable the reports – I only want to disable associating logged-in user’s usernames with the downloads in the reports. Is this possible? If not, will you please consider adding such a feature for compliance with privacy laws?

    Thank you.

    Thank you for your feedback! We will definitely consider adding such a feature in a future update. Please let me know if you have any other questions, concerns, or suggestions!

    Warmly,

    Mihaela

Viewing 3 replies - 1 through 3 (of 3 total)
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