Option for buffer in between bookings for travel time?

  • Resolved kristinubute

    (@kristinubute)


    3 years ago

    Hi

    Was wondering whether there is a buffer option in your plugin. My client needs to travel between appointments and needs 1/2hr travel time buffer in between.

    Example my customer has main appointments at 9am, 11am, 1pm, 3pm and you would like to add a buffer of approx. half hour or whatever in between classes.

    Therefore if someone is booked in for say 9am for 1 hour, then you would want a buffer AUTO from 10am to 10.30am so then the next client could then be 10.30am instead of 11am ? So the system can work it out and adjust accordingly ?

    Is that how it could work so you don’t have too much gap in between ?

    If someone could help would be great.

    Regards
    Kristin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    Hello Kristin

    Thank you for reaching out to us.

    Buffer times before and after an appointment do exist in the full version of the plugin, but it is not available in the Lite version of Amelia.

    If you have some questions about the full version of the plugin, please note that the commercial products are not supported in these forums, as per this comment by www.remarpro.com moderators.

    Due to this, we cannot provide support for the full version, but if you have any questions regarding it, you can open a new pre-purchase ticket on our official support platform, and we’ll gladly help you there.

    Thread Starter kristinubute

    (@kristinubute)

    Yes I have already created a Pre Purchase ticket a few days ago and waiting.

    Thanks
    Kristin

    Plugin Author ameliabooking

    (@ameliabooking)

    Hi again Kristin.

    We see one ticket that was created with your name, and is related to the same question about buffer times. It was created on March 3rd, and our support agent responded on March 3rd.

    Please check out the ticket, and if that’s not your ticket, or you have follow-up questions, please let us know what your ticket ID is, and we’ll gladly check with our support team.

    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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