• Resolved gshaw56

    (@gshaw56)


    Hi,

    I recently installed Optin Cat app on my website both as a pop up and on my side bar but neither seem to be working.

    This is what my side bar says, “The selected Optin Cat form doesn’t exist”.

    Is someone able to assist me?

    Thank you,

    Greg Shaw

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Greg,

    Thanks for your message about this. I will be happy to help.

    Looking over your site I do see the main pop up working for me. It says “Do YOU want to Make $688 a Day Starting TODAY using this 1 FREE Trick?”. Is that the one to are referring to?

    For the sidebar, can I get you to go back to Appearance –> Widgets and open the Sidebar Optin Form in the widget area and select your optin form from the dropdown menu. Sometimes people miss that part.

    Let me know how it goes.

    All the best.

    Thread Starter gshaw56

    (@gshaw56)

    Hi,

    Thank you for your assistance.

    Your assistance was helpful but I realized I didn’t have my sidebar widget setup.

    I setup my sidebar widget, then followed your suggestion and it helped. My problem now is the whole widget isn’t showing.

    Is this because I have to shrink something to make it smaller?

    Thank you,

    Greg Shaw

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hey Greg,

    Thanks for getting back to me about that.

    Yes, I can see from your link that the optin form is too wide for the widget space.

    To make the optin form skinnier, you can go back to Optin Cat and find that sidebar widget. Now click on the “Form” drop down on the right that will allow you to change the colors and at the bottom under the “Border Color” selector you will see the “Width” setting.

    Perhaps you can adjust that width setting to around 220px and then save it and see if that now allows the optin form to fit completely into the sidebar space.

    You may need to adjust the 220 up and down a little to get it just right.

    Let me know how it goes.

    All the best.

    Thread Starter gshaw56

    (@gshaw56)

    Hi,

    Thank for the prompt response to my reply.

    I brought it down to 230px and that seems to work.

    I appreciate your support!

    Greg Shaw

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hey Greg,

    Thanks for getting back to me about that. Happy to hear you got everything working now.

    I will mark this post as resolved but feel free to get back to us if there is anything else.

    All the best.

Viewing 5 replies - 1 through 5 (of 5 total)
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