Optin Cat for Mailchimp wrecking my gallery images

  • Resolved bnussey

    (@bnussey)


    4 years, 10 months ago

    I spent half a day tracking down a recent issue with my WP galleries. The sizes render all wrong and the slideshow mode says Javascript is required. These have worked for a year with no issue so this error is fairly recent. It occurs on nearly every page/post on my site with gallery images.

    After trying everything, I stumbled across the fact that this error ONLY occurs when an optin cat form is on the page. If I remove the form, the gallery images render without any issues.

    Since this was not the case in the past, it would seem that a recent WP update somehow created this problem with your plugin. Your site says you do not support the latest version of WP.

    Can you make your plugin compatible with the recent WP and/or fix this error?

    • This topic was modified 4 years, 10 months ago by bnussey.
    • This topic was modified 4 years, 10 months ago by bnussey.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello @bnussey

    Thanks for reaching out to us. We can take a looks and see what we can do.

    Optin Cat is compatible with the most recent version of WordPress, just need to update that.

    It sounds like we are conflicting with your gallery plugin. Probably due to something they added, or we added, recently. We’ll wan’t to reproduce the issue, and take a look at the other plugin, and see what we can do, and if this is something we can spend our time on. We have to play it on a case by case basis with conflicts.

    Please let us know the name of the other plugin, instructions to reproduce the issue, and if the plugin is premium we’ll have to arrange for you get me a copy.

    Get back to with that information, and we will see what we can do for you.

    Regards,

    Thread Starter bnussey

    (@bnussey)

    Hi, to the best of my knowledge, I am just using the default WordPress photo gallery features. I don’t have any kind of a gallery plug-in that I am aware or that I can find.

    If I include an optincat form, the photos at the of a post like this one
    https://www.freeingenergy.com/six-months-without-electricity-stories-from-puerto-rico-and-hurricane-maria-part-1/

    get blown up and unusable. If I take out your form, the pictures are rendered just fine. What other information can I provide to help you diagnose this? (I don’t have a staging site).

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Bnussey,

    I apologize for the radio silence on this thread.

    Let us know if there is anything we can do to help.

    All the best.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Bnussey,

    I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again.

    All the best.

Viewing 4 replies - 1 through 4 (of 4 total)
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