OptiMole stuck on “We are currently optimizing…”

  • Resolved malvibra

    (@malvibra)


    4 years, 9 months ago

    Hello, I started using OptiMole with Astra Theme since it was advised from Astra’s devs.
    I am pretty happy with it, it does everything I need. I have migrated the website from staging to live and OptiMole stopped working.

    I can’t understand why since I disabled Cloudflare before migrating and all the plugins are the same. I tried to disable all the plugins, Cloudflare and everything else, but nothing seems to make it start.

    I get “We are currently optimizing your images. Meanwhile you can visit your homepage and check how our plugin performs.”
    And I also get 1 possible issue related to Jetpack’s boosters. I get it while running Jetpack but even with Jetpack disabled.

    What should I do? I get a bad score in gtmetrix while loading the page, since the images aren’t resized.

    Thank you for your help

    EDIT: OptiMole seems to be broken even in the staging site, without touching anything.

    • This topic was modified 4 years, 9 months ago by malvibra.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    I’ve checked your website and it looks like images are being served from Optimole, however you are using a different lazy-loading mechanism than the one provided by Optimole. We recommend using the lazy-loading from Optimole as it also offers rescaling.

    If you require help with the setup you can contact us directly on https://optimole.com/#contact and we will send you our support plugin and help you out.

    Thank you!

    Thread Starter malvibra

    (@malvibra)

    Thank you Bogdan, I noticed that it started to work when I disabled Jetpack’s stats.
    Is it a coincidence?
    Anyway the issue is solved. Thank you again ??

Viewing 2 replies - 1 through 2 (of 2 total)
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