Optimole doesn’t start working

Hello,

Can you provide us with a link to your website?
You can also check this document which might help solev the issue:
https://docs.optimole.com/article/1086-why-optimole-does-not-optimize-all-the-images-from-my-site

https://www.artedellalettura.it/

Hello,

I can see that your URL’s are using the ShortPixel CDN that’s why they are not being optimised.

Can you disable that and let me know afterwards so I can check again?
Thank you!

I already deactivated the plugin, what else should I do?

Hello,

I can not find your app, can you get in contact with us at https://optimole.com/#contact and let me know the email you used for the account?

Thank you!

I have the same exact problem, can you check my URL? https://www.detaildude.pl

Hello,

Did you follow the steps here, I see that some images are not being picked up:
https://docs.optimole.com/article/1086-why-optimole-does-not-optimize-all-the-images-from-my-site

Yes, out of all of the steps only the one including elementor applied to me, I have no other plugins listed in the steps.

Hello,

If the issue persists after following the steps you can contact us directly on https://optimole.com/#contact so I can send you our support plugin to help you solve this. I’ve checked your website and the plugin does not look active.

Let us know, thank you!