Optimize WordPress Firewall 500 error

  • Resolved lowhill

    (@lowhill)


    2 months, 3 weeks ago

    When I click Optimize WordPress Firewall, download the .htaccess, and proceed, I get a 500 error on my site.

    I checked the contents of the .htaccess file and verified that wordfence-waf.php is in the correct path, but I got an error, so I don’t know at this point.

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  • Plugin Support wfphil

    (@wfphil)

    Hi @lowhill

    Please restore the backup of your HTACCESS file.

    Then send your Wordfence diagnostics report.

    Update to the latest version of Wordfence if you haven’t already done so.

    Please send your Wordfence diagnostics report. Go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and lowhill as the forum username please.
    Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

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