• Resolved Najm

    (@gcsaudi)


    Hi there,

    When trying to optimize the data for the first time use, I get
    Oops, something has gone wrong and we couldn't complete the optimization of your SEO data. Please click the button again to re-start the process. If the problem persists, please contact support

    But there is no error code. Look here: https://prnt.sc/uoMDK4RmtuSU

    What could this be caused by?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @gcsaudi

    We have seen this notice appear for sites where the previously optimized data is invalid or when there is a plugin or theme conflict.

    The first step is creating regular backups of your site and database for your site’s health and safety. A backup is crucial before installing, updating, or removing plugins?and provides you with a safety net if something were to go wrong. Learn more about the benefits of regular backups.

    To reset the data, please follow these steps:

    • Kindly install & activate the?Yoast Test Helper?plugin
    • Go to your WordPress admin dashboard > Tools (sidebar) > Yoast Test
    • Locate the Yoast SEO section and click on the ‘Reset indexables tables & migrations’, ‘Reset Prominent words calculation, and ‘Reset Internal link counter’ buttons. After each click, the page will reload to confirm that each reset was successful.
    • Open browser console area to check for JavaScript errors with your browser’s console. If you see errors, check the known error codes listed here. If the error is not listed, provide us with a screenshot of the error.
    • Then try to run SEO data optimization. Does it show any error in the browser console? If yes, kindly share with us screenshot.
    Plugin Support Jose Varghese

    (@josevarghese)

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.