• Resolved gkatsgr

    (@gkatsgr)


    When you apply the Optimize for Products Search option and add the meta SKU in the options, when i hit search button it auto redirects me to the product page, which is ok.

    If i search for part of the title of a product, for example “Sony” which should show lots of products, the plugin redirects me to the woocommerce shop entry page with no visible results.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sumit Singh

    (@5um17)

    Hi,

    Can you please share the website link to test with search query?
    Also please share the screenshot of your WPES search settings.

    Thanks

    Thread Starter gkatsgr

    (@gkatsgr)

    unfortunately the website is not live at the moment and cannot be accessed.
    screenshot of the settings:
    https://kats.gr/Untitled-2.jpg

    screenshot of the page that i get redirected to if i search a word for example “sony”:
    https://kats.gr/Untitled-3.jpg

    it is the same page as my woocommerce shop starting page (domain.com/shop) which is an custom shop page, created with elementor.

    i also tried creating an elementor custom page for search results but still the same happens

    Plugin Author Sumit Singh

    (@5um17)

    Hi,

    It is little difficult to debug without the live site.
    To eliminate the third party plugin or theme issue. Could you disable all plugins except WC and switch to default theme and see if this issue happens?

    Also, it would be better if you can put the site to some live sever for testing.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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