Optimization not working

  • Resolved UltraMarathonEER

    (@ultramarathoneer)


    3 years, 1 month ago

    For the past few weeks I have noticed that under the optimization section, my numbers never decrease for revisions or overhead, and the green progress bar just sits at the beginning of the progress section and never completes. Any reason why those are not being deleted? I have 34 sites and none ever get optimized. I have tried individual sites as well as optimize all to no avail.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support shteffk

    (@shteffk)

    Hey there,

    There was a glitch on our end that was preventing website Optimization from going through.

    It has been resolved by our developers in the meantime, could you give it a try and let me know how it goes?

    Thread Starter UltraMarathonEER

    (@ultramarathoneer)

    It worked for a while, but seems the “glitch” has returned. Please advise.

    jelena

    (@jzjacic)

    Hi @ultramarathoneer,

    Thanks for reporting this. It should be resolved now, can you test it on your end?

    Thread Starter UltraMarathonEER

    (@ultramarathoneer)

    Hi @jzjacic it is now working again. I’ll let you know the next time it happens ??

    Jamie

    Thread Starter UltraMarathonEER

    (@ultramarathoneer)

    @jzjacic @shteffk

    Optimization is hanging again, and the last few times i’ve ran it before it stopped working this time, it actually did NOT delete revisions.

    Plugin Support Nikola Savkovic

    (@nikolasavkovicmwp)

    Hi there,

    Nikola here. There was a glitch in our system that caused the optimization queue to get full, however, the issue has been resolved by our developer team, and everything should be working as intended again. Can you please check this from your end now?

    If you run into any further issues, I would suggest opening up a support ticket at [email protected], and someone will get back to you as soon as possible.

    Kind regards.

    Thread Starter UltraMarathonEER

    (@ultramarathoneer)

    It is no longer hanging, but I still notice revisions aren’t really being removed an all of the sites I have checked so far, even though the ManageWP interface states they are gone. Any ideas?

    Plugin Support Filip Miki?

    (@fmikic)

    Hey Jamie,

    Filip here at the other end.

    Would you mind submitting a ticket from your ManageWP dashboard so that we can investigate it further?

    Kind regards,

Viewing 8 replies - 1 through 8 (of 8 total)
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