• Resolved jvinzent

    (@jvinzent)


    Hi,

    we recently migrated to PHP 8.1. Since, optimization seems to fail.

    Here are some results of the helper plugin :
    $_POST requests to https://marsactu.fr/wp-cron.php blocked -> cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received

    $_POST requests to https://marsactu.fr/wp-cron.php blocked -> Blocked by .htaccess file, a firewall, or the host (http code is 403 Forbidden).

    Do you think these errors are responsible of the failure ?

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi @jvinzent

    I am sorry to hear about the optimization issues!

    It might be best to contact your host provider in order to unblock the requests and to check if there is a firewall or security module that could block those self-requests.

    The 403 Forbidden error means that your server is for some reason blocking the requests needed between your server and ours for optimization to happen.

    If you are using any security plugin you could try to deactivate it and check optimization again.

    Feel free to let me know how it goes.

    Best Regards,

    Ioanna

    Thread Starter jvinzent

    (@jvinzent)

    Hi,

    our host provider solved these errors but we get stuck, possibly by another :
    FS_CHMOD_DIR0770 (504) Should be?0775 (509).

    FS_CHMOD_FILE0660 (432)Should be?0664 (436).

    But a first check on rights seems OK to them (I’m not familiar with this as far as I am concerned)

    drwxrwx— user user www
    drwxrwxr-x user user wp-content
    drwxrwxr-x user user uploads

    (where user is the user)

    Thanks for your help

    Plugin Author WP Media

    (@wp_media)

    Hi @jvinzent

    This kind of issue is related to permissions. In this case, as well you need to contact your host provider in order to check if your permissions settings are correctly configured. The permissions should be 755 or 775 for folders and 644 for files.

    Let me know if you need further assistance. I’ll be happy to help.

    Best Regards,

    Ioanna

    Thread Starter jvinzent

    (@jvinzent)

    Hi,

    our host provider told us to modify wp-config.php file, where the MYSQL rights were not as required. Now we have

    define( ‘FS_CHMOD_DIR’, ( 0775 & ~ umask() ) );
    define( ‘FS_CHMOD_FILE’, ( 0664 & ~ umask() ) );

    According to our host provider, permissions for files are also correct. But we still have the same error in Imagify Tools. What could be wrong ?

    (the topic is not resolved, I don’t know why it is checked)

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Optimisation is stuck’ is closed to new replies.