Opt-In on Production, SKIP results in information not secure error

  • Resolved Rhonda M.

    (@rhondaatfc)


    3 years, 8 months ago

    Hi,

    I am able to active the plugin but when I try to click SKIP in the OPT-In box, I receive the following error.

    The information you’re about to submit is not secure
    Because this form is being submitted using a connection that’s not secure, your information will be visible to others.

    My choice is to Send Anyway or Go Back.

    This error does not occur on my local VM, only on my production site. I am unable to access the plugin settings.

    WP V 4.9.15
    Plugin V 1.3, happened on 1.4 as well

    Thanks,

    • This topic was modified 3 years, 8 months ago by Rhonda M..
    • This topic was modified 3 years, 8 months ago by Rhonda M..
Viewing 1 replies (of 1 total)
  • Plugin Contributor Ketan Patel

    (@patelketan)

    Hi @rhondaatfc

    Thanks for reaching out to us. Sorry for the inconvenience.

    It is very strange. On ‘Skip’ it will not send any data. Please provide me some rough screenshots so I can take a look at them and try to understand the scenario.

    Also for better diagnosis and debug please come to chat from our website. This will help us to understand the issue properly and help you better.

Viewing 1 replies (of 1 total)
  • The topic ‘Opt-In on Production, SKIP results in information not secure error’ is closed to new replies.