Opt-in not showing up in thank you page

  • First of all, thank you for this plugin ??

    I installed this a few days ago, and all is setup correct with merchant id, etc. But the opt-in doesn’t show up in the thank you page. Any idea why?

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  • Plugin Author storessential

    (@storessential)

    Hi,

    Thank you for using our plugin, and sorry that the opt-in isn’t showing for you in the thank you page.

    When the opt-in isn’t showing, it’s usually down to cache, as Google uses JavaScript to display it. Have you tried placing a test order on a Chrome ‘Guest’ window? Guest mode ignores any cache, so the opt-in should display correctly. Alternatively you can try clearing your browser history.

    The other reason why the opt-in may not be showing is due to any anti-tracking software on your internet browser. For instance, software such as Bitdefender can block some Google scripts from running, in which case the opt-in won’t show. The only way around this is to whitelist your website in your anti-tracking software.

    Let me know if any of the above help ??

Viewing 1 replies (of 1 total)
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