• Resolved hobbsie2017

    (@hobbsie2017)


    Hi i was wondering do i need to put the opt in script into my site or does your plugin do this for me?

    As i cant seem to figure out how it works, i have placed orders etc but no joy with any review email or poup.

    jarlights.co.uk

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor natekinkead

    (@natekinkead)

    The plugin puts the opt-in popup script in your site for you.

    Have you enabled the Customer Reviews program in your Google Merchant Center account?

    Have you populated the plugin settings properly?

    If yes to both of those, then can you send me the order-received URL for one of your test orders so I can check the source code?

    Thread Starter hobbsie2017

    (@hobbsie2017)

    Hi ok thankyou for confirming about the code snippet.
    I had enabled the reviews ages ago when it was not in merchant center.
    In merchant center i have this message…..

    Google Customer Reviews has not displayed an opt-in notification to your users in more than 30 days. Make sure your opt-in integration is correct.

    I think its all setup in merchant center, i have put my merchant key into the plugin settings in WP.

    Heres a thankyou order url…… https://jarlights.co.uk/checkout/order-received/4116/?key=wc_order_599fdee23a30a

    Hope you can help and sorry i dont know more.

    Thanks

    Plugin Contributor natekinkead

    (@natekinkead)

    That URL goes to a “Site Under Construction” page. Does it require a login or something?

    Thread Starter hobbsie2017

    (@hobbsie2017)

    oh nuts sorry i have removed the construction.

    Could that be the issue maybe? i havn’t finished the site yet neally.

    • This reply was modified 7 years, 3 months ago by hobbsie2017.
    Thread Starter hobbsie2017

    (@hobbsie2017)

    I have lifted the under construction for you to check out if you can.

    Thanks

    Plugin Contributor natekinkead

    (@natekinkead)

    Thanks for lifting the under construction. I just clicked on that link and I see the Google Customer Reviews Opt-in Popup just fine in the bottom right corner. Do you not see it? If not, try using incognito mode or something.

    Thread Starter hobbsie2017

    (@hobbsie2017)

    Hi,
    Thanks i can now see it cleared cache thanks for your help.

    Plugin Contributor natekinkead

    (@natekinkead)

    Great!

Viewing 8 replies - 1 through 8 (of 8 total)
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